Wi-Fi connection not recognized

Wi-Fi connection not recognized.
It says I’m not connected to Wi-Fi.
I can check the connection on klwp.

location services are enabled?

Thank you for your reply.
The location service setting was set to “Check for permission each time.” When I changed it to “Always Allow” it worked fine.
It was a simple mistake on my part and I’m embarrassed. We apologize for the inconvenience.
thank you.